Everyday Design is a family-run business.
The team includes Helena Mattila, the mother and Saara Sorri, the daughter.
When Helena's impulsiveness and creativity are overflowing, Saara acts as the much needed voice-of-reason. Neither of them are too patient, but that is often the downside with fastness and efficiency.
Helena Mattila is the founder, CEO and designer of Everyday Design. She is a lawyer and MBA by education. Completely self-taught designer. She is uber practical and when designing products, she pays attention, in a very concrete level, to the smallest details. Those details make the product work in use in everyday life. However, she is far from a tech-savvy person - she actually still has a non-smartphone.
Her freetime she likes to spend with her family and grandchildren. She also always tries to find time for her friends and unique art that connects to sustanaibility and sense of community.
Helena loves designing new products. She gladly leaves others to take care of the day-to-day business and concentrates herself on creating new products and developing them. Inspiration usually drives from her everyday life. All products won't of course make it to production as there isn't enough space in the world for them.
Helena's younger daughter, Saara, came to work in Everyda Design first time in the 90's, when she was in elementary school. As her first summer job, she bagged screws for product packages. After that experience, she helped out in sales events. Then her studies, work and other life took over, and Everyday Design wasn't in the picture. She graduated in 2010 as BBA and went on to work in HR and recruitment, but in the summer 2019 she came back to her roots and started working again in the family business.
Her responsibilities include marketing and other operating activities in Everyday Design. Social media is also in her control, so all the bad jokes and the blurry pictures are her doing. In a small company, everybody gets to do everything. Freetime and work can get mixed up easily for Saara, as she gets excited easily about everything, but her priority in life is her daughter Hanna. Hanna makes sure that free time is spent with family and work is left in the background.
1.1. To make an order, the customer needs to be registered. When placing the first order:
a) the customer needs to register into Everyday Design customer file and give required information. (Name, address, e-mail and information of delivered orders.)
b) The customer allows Everyday Design to register above information to its customer file. Everyday Design customer information is confidential and is not given to external partners.
1.2. The customer needs to be careful while making orders from Everyday Design web trade.
2. The validity of an order
2.1. Everyday Design and customer can communicate by e-mail, by mail or by phone. The customer commits to keep an eye on his/her e-mail to notice the incoming order confirmation.
2.2. The firm sales contract will come into force when Everyday Design has sent an order confirmation.
2.3. The customer is allowed to cancel the full order or parts of it before delivery. The cancellation can be made by e-mail, mail or phone. The delivery has taken place when the customer has received at least a part of the delivery, or has received the notice that the goods are ready to collect from the post office.
2.4. After customer has made an order, Everyday Design can not change the conditions of agreement.
3.1. All prices do include VAT 24%. The current prices are shown at Everyday Design web trade. The current price is shown in euros (EUR).
4.1. The delivery time for goods is approx. one week. The delivery time is confirmed by an order confirmation.
4.2. If the customer definitely needs to get the product by a certain date, this must be clearly communicated to Everyday Design for in advance (for example when placing an order). Everyday Design is doing its best to meet reasonable expectations regarding to delivery date.
4.3. If the customer is ordering products with different delivery times, the full order will be delivered according to the longest one.
4.4. All deliveries will be made through Posti (Finnish Post), Matkahuolto or GLS depending on the country and the delivery method that customer has chosen, unless something else has not agreed between the customer and Everyday Design.
5. Terms of Payment
5.1.We accept payments via Paypal. We accept following credit cards: Visa, Visa Electron, Master Card.
By ordering from our online store you allow us to register all required information to our customer file in order to deliver your order. Our customer information is confidential and is not given to external partners.
6.1. The customer is allowed to return unused goods within 14 days from receiving them, excluding the receiving day. The product and its package have to be in the same condition than it was when the customer received.
6.2. The customer is responsible for the costs for the return or exchange of product(s). If the product has been faulty or damaged, Everyday Design is responsible for the return costs.
6.3. The customer is asked to contact Everyday Design before returning by e-mail, info(a)everydaydesign.fi. When Everyday Design has received the product, the price of the product (excluding the postage) will be returned promptly.
6.4. The return address is Everyday Design, Holkkitie 6, 00880 Helsinki. Please include your name and order number to the package. Refunds will be issued to the original form of payment only.
7. Transport damages
7.1. Sometimes the cases might damage during the transport despite the careful packaging. For that reason it would be highly recommended to check the status of the package at the post office while collecting the package. If the package is damaged during the transport (and also the goods inside the package are damaged) make a damage report at the post office immediately. Then contact our customer service to arrange a delivery of new product.
8.1. If the customer receives a wrong product of the product is damaged etc. the customer has to inform Everyday Design about this within a reasonable time by e-mail email@example.com. The faulty delivery can be returned without postage according to Everyday Design nstructions (art. 6). The claim/advise by e-mail has to be made BEFORE returning. When Everyday Design has received the product, the price of the product (including the postage) will be returned promptly.
9. Force majeure
9.1. Everyday Design is not responsible if the delivery is delayed or can not be made because of factors Everyday Design has no influence. This kind of factors are war, catastrophe, export- or import bans, decisions of authorities, strike or other factors which averts Everyday Design activities.
10.1. Disagreements caused by this trade agreement are solved according to Finnish law.