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Shipping information

Shipping and returns

Delivery methodDelivery costs
Delivery to Post office or parcel locker via Posti (only in Finland) 5,90 per order (orders over 100 euros - free delivery in Finland)

Delivery to pick-up point or parcel locker via Matkahuolto (only in Finland)

8,90 per order
Home delivery by Posti (only in Finland)11,90 euros per order (orders over 300 euros - free home delivery in Finland)
Delivery to Sweden or Germany9,90 euros per order
Delivery to Denmark, Belgium, Luxemburg, Netherlands, Poland, Czech Republic, Austria.11,90 euros per order
Delivery to France, Spain, England, Ireland, Italy, Slovakia, Hungary.14,90 euros per order
Delivery to Bulgaria, Croatia, Estonia, Latvia, Lithuania.19,90 euros per order
Delivery to Switzerland, Norway or Greece29,90 euros per order
Delivery to USA, Canada or Mexico99,90 euros per order
Delivery to Japan, Singapore or South Korea189,90 euros per order
Delivery to Australia or New Zealand199,90 euros per order
Delivery to other countriesPlease contact our customer service: info(a)everydaydesign.fi


Delivery in Finland:

• Delivery by Matkahuolto
Your order will be delivered to Matkahuolto parcel pick-up point closest to you (based on your address) or you can choose the pick-up place when placing your order.

• Delivery to Posti parcel locker
Your order will be delivered to Posti parcel locker closest to you (based on your address) or you can choose the pick-up point when placing your order. Unfortunately, this option cannot be chosen for all orders due to size limits. If the ordered parcel is too big for the locker, your parcel can be picked up from Posti's pick up point.

• Delivery to Post office
Your order will be delivered to Post office or pick-up point closest to you (based on your address) or you can choose the pick-up point when placing your order.

• Home delivery by Posti
Get your order delivered straight to your door

Delivery time (in Finland)
When the product is in stock, the order will usually be shipped the following business day and is usually delivered in 1-2 days.

Delivery methods and delivery times in international orders
• Deliveries to Austria, Belgium, the Czech Republic, Denmark, Germany, Luxembourg, the Netherlands, Poland, Sweden, France, Spain, England, Hungary, Ireland, Italy, Slovakia, Bulgaria, Croatia, Estonia, Latvia, Lithuania, Romania, Switzerland, Norway, Greece, Japan or South Korea.

In orders to Europe our logistics partner is GLS. International orders are home deliveries. Orders to Australia, Japan, Singapore and South Korea our logistic partner is DHL express.

Delivery time
In international orders, the delivery time is 2-6 business days.

Duties and customs (outside of EU)
Customs or import duties/taxes are charged once the parcel reaches its destination country. These charges must be paid by the recipient. Everyday Design does not take responsibility for these costs nor does it offer compensation to cover any of these charges. 

Customs policies are different depending on the delivery country, so unfortunately, Everyday Design is not able to tell what the costs will be. In case you refuse to receive the parcel because of the customs or import duties, we cannot refund the purchase.

Ordering from other foreign country

If you wish to place an order that will be delivered to another country, please contact our customer service: info(a)everydaydesign.fi

General

  • The ordered goods will be delivered by post. The delivery will take place in 2-5 days from ordering, considering the stock level. If the item is not available, the customer will be informed.
  • The method of payment is in advance.
  • The postage will be defined in the order confirmation.
  • Any other costs will not be charged.
  • The copy of the invoice will be sent with the goods, keep it as a receipt of your payment.
  • Customers under age 18 must have the acceptance of their parents for ordering.
  • All prices include the VAT.

Returning

  • The customer has a right to return or replace the ordered goods during 14 days.
  • The product to return has to be unused and the package has to be saleable, otherwise the return can not be accepted. We encourage towards more ecological lifestyle and try to avoid unnecessary back-and-forth shipping. Therefore, the customer is responsible for the costs of the return or exchange. If the product is damaged or faulty, Everyday Design is responsible for the return costs.
  • If you want to return a product, we hope you contact us in advance, so that the return can be done as smooth and easy as possible. You can contact by e-mail (info(a)everydaydesign.fi) or by phone +358 50 594 4340.
  • The return address is Everyday Design, Holkkitie 6, 00880 Helsinki. Please include your name and order number to the package. Refunds will be issued to the original form of payment only.

Transport damages

  • Sometimes the cases might damage during the transport despite the careful packaging. For that reason it would be highly recommended to check the status of the package at the post office while collecting the package. If the package is damaged during the transport (and also the goods inside the package are damaged) make a damage report at the post office immediately. Then contact our customer service to arrange a delivery of new product.
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Terms and conditions

Conditions of use

1. Registration
1.1. To make an order, the customer needs to be registered. When placing the first order:
a) the customer needs to register into Everyday Design customer file and give required information. (Name, address, e-mail and information of delivered orders.)
b) The customer allows Everyday Design to register above information to its customer file. Everyday Design customer information is confidential and is not given to external partners.
1.2. The customer needs to be careful while making orders from Everyday Design web trade.

2. The validity of an order
2.1. Everyday Design and customer can communicate by e-mail, by mail or by phone. The customer commits to keep an eye on his/her e-mail to notice the incoming order confirmation.
2.2. The firm sales contract will come into force when Everyday Design has sent an order confirmation.
2.3. The customer is allowed to cancel the full order or parts of it before delivery. The cancellation can be made by e-mail, mail or phone. The delivery has taken place when the customer has received at least a part of the delivery, or has received the notice that the goods are ready to collect from the post office.
2.4. After customer has made an order, Everyday Design can not change the conditions of agreement.

3. Prices
3.1. All prices do include VAT 24%. The current prices are shown at Everyday Design web trade. The current price is shown in euros (EUR).

4. Delivery
4.1. The delivery time for goods is approx. one week. The delivery time is confirmed by an order confirmation.
4.2. If the customer definitely needs to get the product by a certain date, this must be clearly communicated to Everyday Design for in advance (for example when placing an order). Everyday Design is doing its best to meet reasonable expectations regarding to delivery date.
4.3. If the customer is ordering products with different delivery times, the full order will be delivered according to the longest one.
4.4. All deliveries will be made through Posti (Finnish Post), Matkahuolto or GLS depending on the country and the delivery method that customer has chosen, unless something else has not agreed between the customer and Everyday Design.

5. Terms of Payment
5.1.We accept payments via Paypal. We accept following credit cards: Visa, Visa Electron, Master Card.

By ordering from our online store you allow us to register all required information to our customer file in order to deliver your order. Our customer information is confidential and is not given to external partners.

6. Returns
6.1. The customer is allowed to return unused goods within 14 days from receiving them, excluding the receiving day. The product and its package have to be in the same condition than it was when the customer received. 
6.2. The customer is responsible for the costs for the return or exchange of product(s). If the product has been faulty or damaged, Everyday Design is responsible for the return costs.
6.3. The customer is asked to contact Everyday Design before returning by e-mail, info(a)everydaydesign.fi. When Everyday Design has received the product, the price of the product (excluding the postage) will be returned promptly.
6.4. The return address is Everyday Design, Holkkitie 6, 00880 Helsinki. Please include your name and order number to the package. Refunds will be issued to the original form of payment only.

    7. Transport damages
    7.1. Sometimes the cases might damage during the transport despite the careful packaging. For that reason it would be highly recommended to check the status of the package at the post office while collecting the package. If the package is damaged during the transport (and also the goods inside the package are damaged) make a damage report at the post office immediately. Then contact our customer service to arrange a delivery of new product.

    8. Claim
    8.1. If the customer receives a wrong product of the product is damaged etc. the customer has to inform Everyday Design about this within a reasonable time by e-mail info@everydaydesign.fi. The faulty delivery can be returned without postage according to Everyday Design nstructions (art. 6). The claim/advise by e-mail has to be made BEFORE returning. When Everyday Design has received the product, the price of the product (including the postage) will be returned promptly.

    9. Force majeure
    9.1. Everyday Design is not responsible if the delivery is delayed or can not be made because of factors Everyday Design has no influence. This kind of factors are war, catastrophe, export- or import bans, decisions of authorities, strike or other factors which averts Everyday Design activities.

    10. Disagreements
    10.1. Disagreements caused by this trade agreement are solved according to Finnish law.